Post your career opportunities with us. Email sponsorships@amasfl.org to learn more.

Client Partnership/Project Manager
 

Agile Element is a software development and data/analytics agency providing next-level solutions to a variety of national and local clients in a fun, casual, startup-like environment. We're looking for a tech-obsessed, goal digging, Client Partnership/Project Manager with at least 4 years experience in digital project management and/or client services.

The Client Partnership/Project Manager is leads the internal team on all projects for assigned clients. You'll work side-by-side with key clients, and lead internal teams to develop exciting products and solutions to help businesses grow. The ideal candidate enjoys working on a variety of projects with different opportunities each day, while collaborating with a variety of teammates across multiple disciplines.

Key Goals:

• Work closely with clients and supporting team develop deep understanding of business processes and goals

• Review client business trends, performance and goals to make strategic recommendations for marketing and development

• Ownership of all assigned client projects from beginning to end to ensure product delivery by set deadline

• Ensure product work quality meets client goals and expectations

What You’ll Do:

• Act as a partner with clients and supporting teams to immerse in client's business and systems

• Work with internal teams to develop strategic plans for marketing, data and software development

• Plan, organize, activate and control the day-to-day execution of client projects ensuring expectations are met within budget and by assigned deadline

• Work with clients and senior staff on the planning and implementation of projects to serve the Client’s business. This includes the development of websites, mobile apps and analytic initiatives

• Provide accurate direction to project teams in a timely manner

• Ensure all deliverables have passed through proper QA and approval channels prior to delivery to client

• Development of any necessary training materials/manuals to be provided to the client including drafting, testing with teammates, copyediting and final delivery

• Provide ongoing reporting of results, implications and recommended action steps

• Provide accurate direction to project teams regarding client feedback and changes and approval of Agency proposals/recommendation

• Monitor all project budgets (which may include internal team work hours and/or vendor costs) and ensure budgets are met

• Monitor and report competitive actions and/or initiatives

• Schedule, plan and lead regular status meetings with internal project team

• Schedule, plan and lead regular touch base meetings with clients

• Document Client meetings/conference calls in writing, outlining direction and agreements made; assign action items to project team

• Assist development team in vendor coordination as needed

• Manage a book of business minimum as assigned by supervisor

• Manage estimates/billing with coordinator to ensure accuracy and timely invoicing

• Ensure coverage of projects when absent; provide proper transition to team

• Provide regular updates (as assigned) informing agency leadership of top level status of clients

Ingredients for Success:

• Proven success in the project management of digital, technical and/or data/analytics projects

• Prior client relationship experience in a professional environment

• Die-hard passion for details

• Proven self-starter and critical thinker

• Proven people mover – can lead a team of people who are not direct reports

• Professional level writing, editing skills

• Proficient in MS Office suite including Word, Excel and PowerPoint

Bonus Points For:

• PMP Certification Preferred

• Prior experience working with data analysts

• Prior experience working in a digital or traditional agency environment

• Proficiency in Tableau and/or Alteryx

• Previous experience in the development of technical scopes and/or UI design

​

To apply, please send resume and cover letter to hello@agileelement.com