Upcoming Events
For customer experience (CX) leaders, it is becoming ever clearer that delivering outstanding and memorable digital experiences has become the key to differentiation.
But are we really doing enough to understand our customers’ emotions, mindsetand intent? Especially when it comes to delivering more human, customer-centric digital experiences.
Join Brian Solis, keynote speaker, futuristand Principal Analyst at Altimeter Group, as he shares the significance of building empathic human experiences, and examines the moments and memories that define a customer’s experience of a brand.
And hear from Dr Liraz Magralit, Head of Behavioral Research at Clicktale, as she explores HOW to derive actionable insight from our digital experience data. Through her background in behavioral psychology, Liraz will uncover the role that emotion plays in creating memorable and impactful brand experiences.
Join this webcast to discover:
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How customers’ emotions and mindset can be derived from digital data
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How to capitalize on this insight to improve conversion and better monetize digital properties
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Why, if we want to succeed in the digital world, we need to adapt technology to match human psychology
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Real use cases and case studies from leading global brands
In partnership with:
DATE: October 16, 2018
TIME: 10am PT / 11am MT / 12pm CT / 1pm ET
SPEAKERS:
Brian Solis, Principal Analyst, Altimeter Group
Liraz Margalit (PhD), Web Psychologist & Head of Behavioral Research, Clicktale
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Past Events
November 21, 2016
Thank you to Max Borges agency for hosting our November 2016 #AgencyCrawl, over 30 marketing professionals attended.
Stay tuned for our upcoming events!
November 21, 2016
#FLMarketingSummit took place on Tuesday December 6th at the Lab Miami. This event was hosted by our partner IC Summit, our AMA members received discounted pricing and opportunity for full day immersion with other industry-thought leaders....
November 4, 2016
Over 60 marketing champions joined us last Wednesday, October 27th at the Beacon Council for the exclusive relaunch of the AMA South Florida brand.
The new identity is a result of more than a year of research and input from industry influencers. The new...
October 26, 2016
Our Marketing agency crawls have been a huge success.
Every month, a marketing agency opens its doors to AMA South Florida and industry professionals for an evening of networking.
November is the time for is the time for Max Borges Agency Join us o...
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